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Shipping & Delivery

Delivery charges, timelines and how we pack your gifts.

Delivery charges

Delivery is a flat ₹49 per order, and free on orders over ₹499. Your delivery charge is shown at checkout before you pay.

Production & dispatch

Almost everything we sell is made to order — printed, sublimated or hand-poured for you. Production begins once we have your photos or design and, for personalised items, your approval of the digital proof.

Typical production time: [ADD YOUR PRODUCTION TIME, e.g. 2–4 working days]. Resin items cure over several days and take longer than printing.

Choosing a delivery date

You can select a preferred delivery date at checkout — the earliest available is the next day. For dated occasions, please order with enough lead time for production.

Where we deliver

We deliver across India. [ADD ANY AREAS YOU DO NOT DELIVER TO, OR REMOVE THIS LINE]

Packaging

Frames, resin and glassware are fragile, so they’re wrapped and packed to travel. If your parcel arrives damaged, photograph it before opening if you can — it helps us sort out a replacement quickly.

Tracking

Check your order status any time on the Track Order page using your order number and email.